Privacy Policy

1. Introduction

Diamond Edge Cutting LLC ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.

By using our website or contacting us, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, company, and project details, when you submit an enquiry, request a quote, or contact us.

We may also collect limited technical information automatically, including your IP address, browser type, and pages visited, to help us improve the website.

3. How We Use Your Information

We use your information to respond to enquiries, prepare quotes, deliver our services, and communicate with you about your project. We may also use it to improve our website and services.

We do not sell your personal information to third parties.

4. Data Sharing

We may share your information with trusted service providers who help us operate our business (for example, hosting or email providers), strictly for the purposes described above, and with authorities where required by law.

5. Data Security & Retention

We apply reasonable technical and organisational measures to protect your information. We retain personal data only for as long as necessary to fulfil the purposes set out in this policy or to comply with legal obligations.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To make a request, contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy, contact us at info@diamondedgecutting.com or +971 4 370 6434.